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Cancellation policy

Cancelling before 24 hours of your appointment is greatly appreciated. 

Late Policy

If you are running late, please let me know as soon as possible. If you are running more than 15 minutes late it may result in a shortened visit at full price or having to cancel the appointment with the cancellation fee 50% of service price.

Re-do policy

If you are ever unsatisfied with your hair, please let me know within 7 days so I can get you back in for a complimentary adjustment. Due to the artistic nature of my services, I do not offer refunds of any kind. Please note, adjustments are only offered on services that were agreed upon and delivered as requested. If you changed your mind on what you originally wanted, you will need to rebook an additional appointment to make changes.

Children & Guest Policy

“For everyone’s safety and relaxation, please do not bring additional guests or children to your appointment unless discussed beforehand.”

Extension Policy

  • Accepted forms of payment are cash, venmo, card  (2.75% processing fee), afterpay

  • A full non-refundable deposit is required to secure your extension or transformation appointment. Day of appointment will be the remained total.

  • Purchased Hair extensions are none refundable

  • While I always aim for your dream hair, results may vary depending on your hair's history, health, and previous color. 

  • Proper at-home care is essential to protect both your natural hair and your extensions. I am not liable for any damage that occurs due to neglect, improper care, failure to follow provided instructions, or the use of unapproved products or tools. This includes, but is not limited to, matting, slipping, breakage, or shortened extension lifespan. 

  • Following the care guide and booking maintenance appointments as recommended is the best way to preserve the health, longevity, and appearance of your extensions. If issues arise due to improper care, corrective services may result in additional charges.​​

Payment Policy

Accepted forms of payment are cash, venmo, card  (2.75% processing fee), afterpay

Privacy Policy

Missme Hair Co respects your privacy and is committed to protecting your personal information.

What We Collect

When you book an appointment through Vagaro, we may collect personal details such as:

  • Your name

  • Email address

  • Phone number

  • Appointment history

  • Service preferences

This information is used only to provide you with personalized service and communication related to your bookings.

How It's Used

Your information helps us:

  • Confirm and manage appointments

  • Send you reminders, updates, or service-related messages

  • Create a smoother and more personalized experience for future visits

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-Party Booking System

We use Vagaro, a secure third-party booking platform. Your data is stored and processed according to Vagaro’s privacy policies and security protocols. You can view Vagaro’s full privacy policy here.

Your Rights

If you'd like to update or remove your information, or opt out of marketing communications, simply contact us at [your email] or update your preferences through Vagaro.

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